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	<title>
	Comments on: The hidden deadly cost of saying &#8220;yes&#8221; to a new client	</title>
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	<link>https://millo.co/cost-working-low-value-clients</link>
	<description>For the Love of Freelancing</description>
	<lastBuildDate>Sat, 27 Jan 2024 17:27:07 +0000</lastBuildDate>
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		<title>
		By: Meredith		</title>
		<link>https://millo.co/cost-working-low-value-clients#comment-1082780</link>

		<dc:creator><![CDATA[Meredith]]></dc:creator>
		<pubDate></pubDate>
		<guid isPermaLink="false">https://millo.co/?p=16528#comment-1082780</guid>

					<description><![CDATA[This post could not have come at a better time for me in my business! We&#039;ve just hit 6 months &#038; are ready to start defining who we are and the projects best suited to us. This has been hugely helpful about being practical in choosing our client type - thank you :)]]></description>
			<content:encoded><![CDATA[<p>This post could not have come at a better time for me in my business! We&#8217;ve just hit 6 months &amp; are ready to start defining who we are and the projects best suited to us. This has been hugely helpful about being practical in choosing our client type &#8211; thank you 🙂</p>
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		<title>
		By: Ian		</title>
		<link>https://millo.co/cost-working-low-value-clients#comment-1082762</link>

		<dc:creator><![CDATA[Ian]]></dc:creator>
		<pubDate></pubDate>
		<guid isPermaLink="false">https://millo.co/?p=16528#comment-1082762</guid>

					<description><![CDATA[In reply to David Esrati.

Good points David. And I love that question you ask clients.]]></description>
			<content:encoded><![CDATA[<p>In reply to David Esrati.</p>
<p>Good points David. And I love that question you ask clients.</p>
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		<title>
		By: Ian		</title>
		<link>https://millo.co/cost-working-low-value-clients#comment-1082761</link>

		<dc:creator><![CDATA[Ian]]></dc:creator>
		<pubDate></pubDate>
		<guid isPermaLink="false">https://millo.co/?p=16528#comment-1082761</guid>

					<description><![CDATA[In reply to Chaten Parmar.

Hi Chaten, 

Yes, use a qualifying questionnaire. I send one to anyone who sends me an inquiry. 

It includes 5 questions and one of them is a budget question asking if they have a minimum budget and if it is over X amount. 

X is my MEA. So any prospects that don&#039;t have that budget will likely not reply. That saves me and them time wasted. 

Then I look for red flags of clients that are momentum killers and take up all your time. I also see them as low-value clients and try to avoid them if possible. 

I included my qualifying questionnaire, tips on how to spot low-value clients and other tips in my book Work With Clients You Love. 

http://insidefreelancing.com/work-with-clients-you-love]]></description>
			<content:encoded><![CDATA[<p>In reply to Chaten Parmar.</p>
<p>Hi Chaten, </p>
<p>Yes, use a qualifying questionnaire. I send one to anyone who sends me an inquiry. </p>
<p>It includes 5 questions and one of them is a budget question asking if they have a minimum budget and if it is over X amount. </p>
<p>X is my MEA. So any prospects that don&#8217;t have that budget will likely not reply. That saves me and them time wasted. </p>
<p>Then I look for red flags of clients that are momentum killers and take up all your time. I also see them as low-value clients and try to avoid them if possible. </p>
<p>I included my qualifying questionnaire, tips on how to spot low-value clients and other tips in my book Work With Clients You Love. </p>
<p>http://insidefreelancing.com/work-with-clients-you-love</p>
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		<title>
		By: Ian		</title>
		<link>https://millo.co/cost-working-low-value-clients#comment-1082757</link>

		<dc:creator><![CDATA[Ian]]></dc:creator>
		<pubDate></pubDate>
		<guid isPermaLink="false">https://millo.co/?p=16528#comment-1082757</guid>

					<description><![CDATA[In reply to Cath Wood.

Thanks Cath. I was a huge revelation for me too when I made this connection. 

I was listening to someone talking about creating and selling online courses and they mentioned that the a lot of the effort that goes into creating, marketing and selling a $49 course goes is the same as goes into a $499 course. 

Of course, you have to do more to deliver on that higher price but some much of the ground work is the same. So why not get more out of your initial effort and concentrate on quality?

For me, that means delivering quality work for quality clients and getting paid well to do so.]]></description>
			<content:encoded><![CDATA[<p>In reply to Cath Wood.</p>
<p>Thanks Cath. I was a huge revelation for me too when I made this connection. </p>
<p>I was listening to someone talking about creating and selling online courses and they mentioned that the a lot of the effort that goes into creating, marketing and selling a $49 course goes is the same as goes into a $499 course. </p>
<p>Of course, you have to do more to deliver on that higher price but some much of the ground work is the same. So why not get more out of your initial effort and concentrate on quality?</p>
<p>For me, that means delivering quality work for quality clients and getting paid well to do so.</p>
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		<title>
		By: Ian		</title>
		<link>https://millo.co/cost-working-low-value-clients#comment-1082756</link>

		<dc:creator><![CDATA[Ian]]></dc:creator>
		<pubDate></pubDate>
		<guid isPermaLink="false">https://millo.co/?p=16528#comment-1082756</guid>

					<description><![CDATA[In reply to Simeon Atanasov.

Hi Simeon, I think a lot of freelancers have this perspective and haven&#039;t tried raising their prices for fear they will lose clients. 

But I can guarantee you that there is someone in your country that is charging double what you are and are doing quite well. Go find them and try to model what they do.

Glad to hear you will establish an MEA. Even if it is a relatively low one to begin with, it will help you be more selective of who you work with. It will also give you some feedback.  

Eventually, you will find the sweet spot of charging the right amount to the right people for the right kind of work.]]></description>
			<content:encoded><![CDATA[<p>In reply to Simeon Atanasov.</p>
<p>Hi Simeon, I think a lot of freelancers have this perspective and haven&#8217;t tried raising their prices for fear they will lose clients. </p>
<p>But I can guarantee you that there is someone in your country that is charging double what you are and are doing quite well. Go find them and try to model what they do.</p>
<p>Glad to hear you will establish an MEA. Even if it is a relatively low one to begin with, it will help you be more selective of who you work with. It will also give you some feedback.  </p>
<p>Eventually, you will find the sweet spot of charging the right amount to the right people for the right kind of work.</p>
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		<title>
		By: Fabio		</title>
		<link>https://millo.co/cost-working-low-value-clients#comment-1082742</link>

		<dc:creator><![CDATA[Fabio]]></dc:creator>
		<pubDate></pubDate>
		<guid isPermaLink="false">https://millo.co/?p=16528#comment-1082742</guid>

					<description><![CDATA[I&#039;ve gone back and forth in terms of charging clients what I think I&#039;m worth to charging what I think will attract attention (low rates). It&#039;s tricky, because it looks like I am always competing with those &quot;race to the bottom&quot; designers. The ones that charge extremely low rates. But, at the same time, when I do charge higher prices, I do get better quality clients. Clients that are more serious. In the end, I think you need to charge what you think you are worth, while staying competitive.]]></description>
			<content:encoded><![CDATA[<p>I&#8217;ve gone back and forth in terms of charging clients what I think I&#8217;m worth to charging what I think will attract attention (low rates). It&#8217;s tricky, because it looks like I am always competing with those &#8220;race to the bottom&#8221; designers. The ones that charge extremely low rates. But, at the same time, when I do charge higher prices, I do get better quality clients. Clients that are more serious. In the end, I think you need to charge what you think you are worth, while staying competitive.</p>
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		<title>
		By: David Esrati		</title>
		<link>https://millo.co/cost-working-low-value-clients#comment-1082731</link>

		<dc:creator><![CDATA[David Esrati]]></dc:creator>
		<pubDate></pubDate>
		<guid isPermaLink="false">https://millo.co/?p=16528#comment-1082731</guid>

					<description><![CDATA[Hi Ian-
There is also the theory of low hanging fruit.
While getting a single client that bills $90K a year- that requires a lot of work, there may be things that are easier sales- that generate ongoing profits.
Our first question to our clients is what makes you the most money? Believe it or not- many don&#039;t know the answer.
For us, ongoing printing projects, hosting, and marketing automation bring in continuous work, trust- and revenue- and the bigger engagements come to us because we&#039;re already a trusted vendor who knows and understands their business.
However, there are some people you just need to say &quot;go away&quot; to- because your time is more valuable- so I do agree with the basic premise.
Also- always be ware, too many eggs in one basket always carries a risk.
And you are right about never working for a client you don&#039;t like or respect- those always turn out bad.]]></description>
			<content:encoded><![CDATA[<p>Hi Ian-<br />
There is also the theory of low hanging fruit.<br />
While getting a single client that bills $90K a year- that requires a lot of work, there may be things that are easier sales- that generate ongoing profits.<br />
Our first question to our clients is what makes you the most money? Believe it or not- many don&#8217;t know the answer.<br />
For us, ongoing printing projects, hosting, and marketing automation bring in continuous work, trust- and revenue- and the bigger engagements come to us because we&#8217;re already a trusted vendor who knows and understands their business.<br />
However, there are some people you just need to say &#8220;go away&#8221; to- because your time is more valuable- so I do agree with the basic premise.<br />
Also- always be ware, too many eggs in one basket always carries a risk.<br />
And you are right about never working for a client you don&#8217;t like or respect- those always turn out bad.</p>
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		<title>
		By: Chaten Parmar		</title>
		<link>https://millo.co/cost-working-low-value-clients#comment-1082720</link>

		<dc:creator><![CDATA[Chaten Parmar]]></dc:creator>
		<pubDate></pubDate>
		<guid isPermaLink="false">https://millo.co/?p=16528#comment-1082720</guid>

					<description><![CDATA[Do you have any processes, procedures or tips on how to cut off low value clients?]]></description>
			<content:encoded><![CDATA[<p>Do you have any processes, procedures or tips on how to cut off low value clients?</p>
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		<title>
		By: Cath Wood		</title>
		<link>https://millo.co/cost-working-low-value-clients#comment-1082690</link>

		<dc:creator><![CDATA[Cath Wood]]></dc:creator>
		<pubDate></pubDate>
		<guid isPermaLink="false">https://millo.co/?p=16528#comment-1082690</guid>

					<description><![CDATA[I&#039;ve read this message before but somehow you have put it much better. 

I currently have way too many low value clients seeking help, and I&#039;ve been thinking about all these questions. You just helped to gel my thoughts.

That list....so many steps before the project even lifts off, and what about the times when you go through them all and the client suddenly changes business direction, so the project is canned? From their perspective it&#039;s nothing, but from ours, it&#039;s hours gone. 

Thank you so much Ian.]]></description>
			<content:encoded><![CDATA[<p>I&#8217;ve read this message before but somehow you have put it much better. </p>
<p>I currently have way too many low value clients seeking help, and I&#8217;ve been thinking about all these questions. You just helped to gel my thoughts.</p>
<p>That list&#8230;.so many steps before the project even lifts off, and what about the times when you go through them all and the client suddenly changes business direction, so the project is canned? From their perspective it&#8217;s nothing, but from ours, it&#8217;s hours gone. </p>
<p>Thank you so much Ian.</p>
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		<title>
		By: George Moussa		</title>
		<link>https://millo.co/cost-working-low-value-clients#comment-1082665</link>

		<dc:creator><![CDATA[George Moussa]]></dc:creator>
		<pubDate></pubDate>
		<guid isPermaLink="false">https://millo.co/?p=16528#comment-1082665</guid>

					<description><![CDATA[Food for thought...]]></description>
			<content:encoded><![CDATA[<p>Food for thought&#8230;</p>
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		<title>
		By: Simeon Atanasov		</title>
		<link>https://millo.co/cost-working-low-value-clients#comment-1082626</link>

		<dc:creator><![CDATA[Simeon Atanasov]]></dc:creator>
		<pubDate></pubDate>
		<guid isPermaLink="false">https://millo.co/?p=16528#comment-1082626</guid>

					<description><![CDATA[Hi Ian, 
from my perspective of a freelancer, web designer, web developer and a country is not easy to find highly budget projects. Clients have no idea what exactly they want, and they are not willing to pay a lot for a website. Most of my clients come by the word of mouth. If I raise my price I feel this will narrow my income, but reading this article inspired me to establish my MEA and try to raise it. 

Thanks for the great article anyway.]]></description>
			<content:encoded><![CDATA[<p>Hi Ian,<br />
from my perspective of a freelancer, web designer, web developer and a country is not easy to find highly budget projects. Clients have no idea what exactly they want, and they are not willing to pay a lot for a website. Most of my clients come by the word of mouth. If I raise my price I feel this will narrow my income, but reading this article inspired me to establish my MEA and try to raise it. </p>
<p>Thanks for the great article anyway.</p>
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		<title>
		By: Garigov		</title>
		<link>https://millo.co/cost-working-low-value-clients#comment-1082570</link>

		<dc:creator><![CDATA[Garigov]]></dc:creator>
		<pubDate></pubDate>
		<guid isPermaLink="false">https://millo.co/?p=16528#comment-1082570</guid>

					<description><![CDATA[very useful article, thank your for sharing]]></description>
			<content:encoded><![CDATA[<p>very useful article, thank your for sharing</p>
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		<title>
		By: Jim Sweas		</title>
		<link>https://millo.co/cost-working-low-value-clients#comment-1082559</link>

		<dc:creator><![CDATA[Jim Sweas]]></dc:creator>
		<pubDate></pubDate>
		<guid isPermaLink="false">https://millo.co/?p=16528#comment-1082559</guid>

					<description><![CDATA[Would you mind sharing access to that ONE BLOG you can attribute $175K of eventual revenue? Warning: In theory, I have always seen little value in &quot;pissing in the wind&quot; with the whole idea of blogging.]]></description>
			<content:encoded><![CDATA[<p>Would you mind sharing access to that ONE BLOG you can attribute $175K of eventual revenue? Warning: In theory, I have always seen little value in &#8220;pissing in the wind&#8221; with the whole idea of blogging.</p>
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		<title>
		By: Ian		</title>
		<link>https://millo.co/cost-working-low-value-clients#comment-1082552</link>

		<dc:creator><![CDATA[Ian]]></dc:creator>
		<pubDate></pubDate>
		<guid isPermaLink="false">https://millo.co/?p=16528#comment-1082552</guid>

					<description><![CDATA[In reply to Tracy.

Hi Tracy, Glad you liked it. I could share the blog I wrote, but that misses the point a bit, and I don&#039;t want you to look at that blog post and try to model that particular post and think you&#039;ll have success with it. . It&#039;s not what&#039;s in that post that is important. 

The point is more about working on your business instead of your client&#039;s business when you can afford to do so. 

It could be a blog post, it could mean creating an opt-in carrot to attract subscribers, it could mean guesting on podcasts or creating any number of assets that will pay off down the road. 

Mainly it is about saying &quot;No&quot; to projects that are too small so you can build something bigger with your time.]]></description>
			<content:encoded><![CDATA[<p>In reply to Tracy.</p>
<p>Hi Tracy, Glad you liked it. I could share the blog I wrote, but that misses the point a bit, and I don&#8217;t want you to look at that blog post and try to model that particular post and think you&#8217;ll have success with it. . It&#8217;s not what&#8217;s in that post that is important. </p>
<p>The point is more about working on your business instead of your client&#8217;s business when you can afford to do so. </p>
<p>It could be a blog post, it could mean creating an opt-in carrot to attract subscribers, it could mean guesting on podcasts or creating any number of assets that will pay off down the road. </p>
<p>Mainly it is about saying &#8220;No&#8221; to projects that are too small so you can build something bigger with your time.</p>
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		<title>
		By: Ian		</title>
		<link>https://millo.co/cost-working-low-value-clients#comment-1082551</link>

		<dc:creator><![CDATA[Ian]]></dc:creator>
		<pubDate></pubDate>
		<guid isPermaLink="false">https://millo.co/?p=16528#comment-1082551</guid>

					<description><![CDATA[In reply to Joshua Vizzacco.

Thanks for the question Joshua. I include my minimum in a qualifying questionnaire I send to prospects after they contact me. The budget question in the questionnaire asks if they have a budget and is it over X amount. That X amount is my MEA. It implies that I have a minimum amount but isn&#039;t stated as such. 

That question gets rid of a lot of tire kickers so I don&#039;t have to waste time speaking to someone who can&#039;t afford to work with me. (It also saves them time too.)

For projects with previous clients, I will occasionally do it to maintain the relationship but not for new clients.]]></description>
			<content:encoded><![CDATA[<p>In reply to Joshua Vizzacco.</p>
<p>Thanks for the question Joshua. I include my minimum in a qualifying questionnaire I send to prospects after they contact me. The budget question in the questionnaire asks if they have a budget and is it over X amount. That X amount is my MEA. It implies that I have a minimum amount but isn&#8217;t stated as such. </p>
<p>That question gets rid of a lot of tire kickers so I don&#8217;t have to waste time speaking to someone who can&#8217;t afford to work with me. (It also saves them time too.)</p>
<p>For projects with previous clients, I will occasionally do it to maintain the relationship but not for new clients.</p>
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		<title>
		By: Latasha Willis		</title>
		<link>https://millo.co/cost-working-low-value-clients#comment-1082469</link>

		<dc:creator><![CDATA[Latasha Willis]]></dc:creator>
		<pubDate></pubDate>
		<guid isPermaLink="false">https://millo.co/?p=16528#comment-1082469</guid>

					<description><![CDATA[This is so awesome. Thank you!]]></description>
			<content:encoded><![CDATA[<p>This is so awesome. Thank you!</p>
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		<title>
		By: Tracy		</title>
		<link>https://millo.co/cost-working-low-value-clients#comment-1082459</link>

		<dc:creator><![CDATA[Tracy]]></dc:creator>
		<pubDate></pubDate>
		<guid isPermaLink="false">https://millo.co/?p=16528#comment-1082459</guid>

					<description><![CDATA[Hey Ian, Love your website! and this article was awesome. Thank you! Can you share the Blog that you wrote that you feel was instrumental to converting clients. I am just in the stages of narrowing the focus  (basically what you have talked about) and would love to read it.  Cheers!]]></description>
			<content:encoded><![CDATA[<p>Hey Ian, Love your website! and this article was awesome. Thank you! Can you share the Blog that you wrote that you feel was instrumental to converting clients. I am just in the stages of narrowing the focus  (basically what you have talked about) and would love to read it.  Cheers!</p>
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		<title>
		By: Joshua Vizzacco		</title>
		<link>https://millo.co/cost-working-low-value-clients#comment-1082455</link>

		<dc:creator><![CDATA[Joshua Vizzacco]]></dc:creator>
		<pubDate></pubDate>
		<guid isPermaLink="false">https://millo.co/?p=16528#comment-1082455</guid>

					<description><![CDATA[Curious how you would recommend implementing this minimum engagement amount. Is it something you state up front when speaking with clients? Is it posted on your website? How do people know about this?  I also run into the occasional small project, adjustment, addition from previous clients - how do you handle those types of very small projects?

Joshua]]></description>
			<content:encoded><![CDATA[<p>Curious how you would recommend implementing this minimum engagement amount. Is it something you state up front when speaking with clients? Is it posted on your website? How do people know about this?  I also run into the occasional small project, adjustment, addition from previous clients &#8211; how do you handle those types of very small projects?</p>
<p>Joshua</p>
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