Millo Articles by Ian Vadas

The hidden deadly cost of saying “yes” to a new client

Ian Vadas — Thu, 28 Sep 2023 22:51:53 +0000

This article, The hidden deadly cost of saying “yes” to a new client, was published on the Millo.co blog. Thanks for reading!

In order to really grow your freelance business, you should take on FEWER clients. It seems counter-intuitive at first. Fewer clients = more revenue and growth? How? The thing I’ve learned about client services is there is an allotment of energy you expend servicing each client you have. You email back and forth, you have […]

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Scope creep is great for your business—if you handle it like this

Ian Vadas — Mon, 18 Nov 2019 08:51:29 +0000

This article, Scope creep is great for your business—if you handle it like this, was published on the Millo.co blog. Thanks for reading!

I remember receiving some bad news earlier in my career from a client that I was doing some identity work for. We’d finished the logo, moved on to the stationery, and were just about to wrap things up when my client found out he couldn’t use the logo we created because of some legal issues. […]

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How to gracefully tell a client you’re raising your rates

Ian Vadas — Mon, 06 May 2019 10:45:19 +0000

This article, How to gracefully tell a client you’re raising your rates, was published on the Millo.co blog. Thanks for reading!

“How do I gracefully tell a client I am increasing my rates? I’m upping my hourly rate by about 35%, which is approximately a $12 increase. This client is bigger than any of my other clients, and takes up more time so they are important to me.” This question was posted in the Millo Facebook […]

The post How to gracefully tell a client you’re raising your rates appeared first on Millo.co.

Set expectations from the get-go with a Client Welcome Packet

Ian Vadas — Mon, 24 Jul 2017 09:45:48 +0000

This article, Set expectations from the get-go with a Client Welcome Packet, was published on the Millo.co blog. Thanks for reading!

Ever notice how Amazon packages routinely come earlier than expected? They’ll tell you the package will arrive on or by the 27th, and when the package shows up on the 23rd, you are pleasantly surprised. Amazon sets themselves up to be the hero by correctly setting your expectations upfront and then beating those expectations. If […]

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